Exchanges

Exchanges

Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you an exchange.

To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Face masks are not eligible for return, refund or exchange. All face masks are final sales. 

To complete your exchange, we require a receipt or proof of purchase.

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at info@iconicluxeusa.com and send the item to 810 E. Pico Blvd Suite 230, Los Angeles, CA 90021